--- Your inquiry related to regular products or prices will be replied within 24 hours
--- Well-trained and experienced staffs to answer all your enquires in fluent English
--- OEM&ODM, any your customized lightings we can help you to design and put into product.
---.Good after-sale service
--- Project 3D drawing can be provided

ChuangFan offers aftersale service

 our customer service staff will help you with any questions or concerns. Under any circumstance, we will take well packed products pictures before shipping. 

So if any damage on products, please take pictures for us.

(1) If a product is delivered damaged or with parts missing but the packages are intact, normally take it as ChuangFan's responsibility, then ChuangFan Furniture will replace any missing or damaged items.

 However the customer must notify ChuangFan Furniture in writing and provide evidence of any damage.

(2) If a product is delivered with damaged packaging then the customer must check the contents for damaged items, if there are any damages to the product with damaged packaging, 

generally this is the responsibility of the shipping company,or the damages or missing parts during installation.   ChuangFan will replace the damaged components, charge extra fees and ship to customer with next order goods.

 If needed urgently, the new components can be delivered as soon as finished, 

the new components fees and delivery costs required to change over damaged components will not be covered by ChuangFan Furniture.

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